Shipping policy
Shipping costs
STANDARD shipping £. RM48 TRACKED
EXPRESS shipping £ and we aim to ship these the same or next working day. RM24 TRACKED
Processing times
All orders are queued into our system and can take up to 7 days for us to ship, If you select EXPRESS shipping your order is bumped to the top and we prioritise this and dispatch the same or next working day.
Free delivery
Free delivery will be offered on an AdHoc and codes will be issued through our social media channels.
Delivery
Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost. Once this time has past a replacement item will be sent to you. In no circumstances will a refund be issued for lost post. As a small business we cannot afford to accept lost and stolen post so when an item is marked as delivered but not received by the recipient we will always investigate this with the loss prevention team at Royal mail to recover this package.
Please note that during periods of postal strikes we reserve the right to extend the time we wait according to the latest updates from Royal Mail before sending any replacement items.